FAQs

What experience do you have working with small businesses?

Debbie has over 35 year’s accounting and bookkeeping experience. Our current clients include allied health services; architecture; counselling services; home loans; NDIS organisations; real estate; religious institution and women’s fashion.

What experience do you have with property investors?

Debbie has been an experienced property for over 20 years’ and has customised property reports so you understand the property’s cash flow.

How often will you update my financials records and provide reports?

We work with clients to ensure bookkeeping is done on a regular basis, whether this is monthly, quarterly or annually. This will depend on the ATO compliance requirements and also the size of your business or investment property portfolio. For small businesses, we provide Management Reports so you understand the business’s financial health. For property investors, we provide a Property Taxation Report. We will also go through the reports with you so you have a better understanding.

Do you use offshore services?

No, we believe in using Australian employees because it provides jobs to Australians and we are better educating Australians in bookkeeping.

What is your pricing structure?

For small businesses, we initially charge on an hourly rate. This may change to a fixed-fee when we establish the tasks required for the job (such as reconciling bank accounts – can vary from one to five). For property investors, we have fixed prices – please contact us for the fee schedule.

How do you communicate with your clients, and what is your availability for questions or support?

We communicate with our clients via phone or email. If you have a question you can contact Debbie by phone or email.

Do you offer remote or in-house bookkeeping services?

We offer remote services for our clients who are based all over Australia.  For some clients on the Gold Coast we do work in their offices when the need arises.

What are the benefits of using your services?

  • You don’t have to spend time doing the books which gives you more time to spend with family and friends. We will provide reports to show the profitability of your business or investment property.
  • We follow up to ensure that you meet your BAS, Superannuation, Single Touch Payroll (STP obligations.
  • We can show you an easier way to do the business bookkeeping than completing spreadsheets by implementing accounting software to suit your needs.
  • We use Xero and QuickBooks Online.

How do I get started?

If you need help to get your accounts back under control so you know exactly where your business is and where it’s heading, call Debbie Austin-Eames on 0417 610 492.

Still Have Questions?

Don’t hesitate to reach out to us anytime